FlyShark's Return Policy

FlyShark understands that sometimes a product is just not the best solution or was wrongly purchased. Therefore we have created a very fair and flexible return policy to benefit both the customer and FlyShark.

Return Policy Time and Limitations

Every product purchased from FlyShark can be returned within 30 calendar days. The item must be in like new condition with the original packaging. If the packaging is missing or not able to be used there will be a restocking fee of five percent. This will be deducted from the refund. Refunds will be issued via the original method of payment on the order. No shipping charges will be refunded. All items must have an RMA number issued by a FlyShark representative(see below for more details).

How to return and item to FlyShark

FlyShark has made all attempts to make this as easy for both the Customer and FlyShark. Follow these very easy steps.

Find your FlyShark original order number.
Contact Us via phone, email, or the form submission. Be sure to include the original order number, which items, and the reason for the return.
Process shipment to FlyShark with the RMA number clearly labeled on the outside packaging. Boxes without markings may be delayed or refused. It is recommend you ship items with via a service that provides tracking or delivery confirmation. If an item is lost with a carrier and does not make it to FlyShark we take no responsibility.
Wait for the refund or a contact from a FlyShark representative. Typically it will take 2-5 day for FlyShark to receive the item. FlyShark then takes 1-4 days to process the return. Refunds depend on the method of payment and can take 2-3 days. Please be patient and you can see it can take 10+ days for the return to finalize

If you have any questions on our policy or on creating a return please Contact Us . Our representatives will be glad to answer any questions or concerns you may have.